Getting in contact with us through the Coronavirus pandemic

Caring for the living and the dead through the Coronavirus pandemic.

What is COVID-19?

COVID-19 is a new disease that effects people’s lungs and airways. Most people recover but it can be fatal for people over seventy or for those suffering underlying health conditions.

How to find a funeral home near me?

The addresses and locations of all our funeral homes can be found here

What do I need to do register the death?

Make an appointment with the Registrar and they will contact you. It should be possible to register the death over the phone. We can advise you on the latest changes to death certification and registration requirements. Find a register office here https://www.gov.uk/register-offices

How can I find out about the services you offer?

A full list of the services that we provide are available to view in the Funeral Planning section of our website. Or just call us

Can I arrange a funeral?

Yes - It is wise to do so by phone or video – however our funeral homes are also still open. No more than 1 or 2 people at a time please. If you are unable to come and see us we may be able to arrange a home visit with suitable precautions.

What if I’m self-isolating?

We can make funeral arrangements over the phone, or online via video call. If you’re not experiencing symptoms you can come to see us if you’d prefer. See above for advice on visiting us. Please call for more details.

What if my local funeral home has closed?

Our services are available 24/7, if for whatever reason your local funeral home is closed, please call our number and one of our trained funeral professionals will help you.

What to do if someone dies abroad?

We have specialist colleagues who support families that have lost loved ones away from home. They will work with your local funeral home to help you bring your loved one home.


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