What to do when someone dies

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We understand that having to make sense of the practicalities following the death of a loved one is a daunting and challenging prospect. A task that will understandably be the very last thing you want to have to confront at what is already a time of heightened emotions.

That is why we will ensure that we are here for you every step of the way, giving you the support and guidance you need as well as providing the highest levels of care, commitment and service to you and your loved ones. As a family-run business for over 10 generations, family is at the heart of everything we do.

In this section, you will find useful information on:

What to do when someone dies at home
What to do when someone dies in hospital
What to do when someone dies abroad
What to do when someone dies in a care home
Registering a death
How to choose a funeral director
Frequently asked questions
Our downloadable guide

How to choose a funeral director

Arranging a funeral at an already difficult time is not something that people choose to do. If you find yourself in the position of arranging a funeral, having an idea of what is involved will help. You do not need to appoint a funeral director to arrange a funeral, but most funerals are arranged through a funeral director.

Your chosen funeral director is there to support and guide you through making funeral arrangements. Even if your loved one has already been taken into the care of a funeral home, you are free to choose a funeral director that offers the services you wish, is affordable for you, and whom you feel comfortable with.

Read our guide with suggestions on how you can find the right funeral director for you.

Download our guide

For more information on what to do when someone dies, including support in planning ahead for yourself or for a loved one, download our guide.

What to do when someone dies