"Deric Scott was recommended to me by my Daughter who had gotten to know the team through the nursing home that she works at. She was aware of what a lovely team they are and how professional and respectful they are. Kate came to see me at home because I didn't feel comfortable going to Portman Lodge at first. Kate was so kind and caring and didn't rush me at all. She recommended a printer and florist which was really helpful and I was very happy with them too. Max the celebrant did an amazing job, I was thrilled with the eulogy and everyone said how personal it was. I couldn't have been happier with everything from start to finish."