Caring for your loved one through the Coronavirus pandemic

Caring for the living and the dead through the Coronavirus pandemic.

How will the deceased be cared for?

We will care for your loved one as if they were a member of our own family. Regardless of the circumstance of their death, we will care for them with dignity and respect. We will collect them from the place of death and bring them into our care. They will remain in our care as we prepare them for their funeral ceremony by washing, embalming (if you have given permission) and dressing them, and placing them in their coffin. If your loved one had, or is believed to have had a COVID-19 infection, we will need to take some special precautionary measures that may mean that we are unable to embalm them or dress them in their own clothes. Our funeral director will confirm with you when arrangements are made.

Can I visit my loved one?

Yes, although you must first ring to arrange a time with our funeral home. Given current restrictions on gathering only two people can visit at a time. If you have symptoms or are in isolation, sadly you are not allowed to visit.

Can I visit the cemetery or memorial site?

You can. Government guidelines on the use of public spaces apply. Guidelines on gatherings apply. For more information head to:

Can one catch COVID-19 from a deceased person?

You are most unlikely to catch COVID-19 from a dead person – however the guidelines respectfully request that you do not touch the person who has died.

What safety measures are there?

We apply a series of measures to provide a safe environment for you and our colleagues. We provide handwashing facilities and alcohol gel, as well as a supply of tissues. Only two people may visit the person who has died at one time. We respectfully request that you refrain from direct contact with the person that has died. Finally, we request that all guests to our visiting rooms immediately wash their hands prior to leaving or moving to another room.

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