Shires

I’m a Funeral Home Manager for the Baldock and Letchworth funeral homes and within that role, I will take care of the needs of both funeral homes, my colleagues and the families we take care of. Arranging funerals, assisting with chapel visits and all that is involved with the arrangements. I’m also Community Champion for Shires Funeral Directors, engaging with local and national charities to either raise awareness for their charity or engage the local community for an appeal we are supporting and I’m a member of a local Women in Business Networking group.

I’ve worked in many Customer Service roles including the local District Council and Eastern Electricity (now known as Eon Plc). I also volunteered for Homestart Stevenage. I started as a Funeral Arranger with CPJ Field when the company first opened Shires, so have been here from the first day. Having worked in customer service for most of my working life, the skills I’ve learnt have been transferable, to ensure the families we look after are dealt with, with compassion and patience. We look after your loved one as if it’s our loved one. That is so important. I love spending time with my family and friends outside of work, and you would be surprised to know that I enjoy boxing (and chocolate!).

I have been working with CPJ Field since 2017 but have lived in Baldock since 1975, so have seen many changes in the town over the years. I previously worked at a large supermarket in the town. It is a privilege to be able to help families through difficult times and hear stories about their loved ones. Outside of work I enjoy spending time with family and friends, especially if it involves tea and cake (I have a sweet tooth!) and enjoying the beautiful countryside that surrounds Baldock.

I joined CPJ Field in November 2024, after working as a nurse in intensive care for over 15 years. My role as Funeral Arranger/Administrator allows me to use my experience of supporting families through difficult situations, offering guidance and support whilst always showing kindness and empathy. Working alongside families navigating grief and loss is something I find a privilege to be a part of and if I can help make this journey remotely easier for families it’s something I take much pride in.

I joined CPJ Field in January 2024, previously working as a domestic abuse support worker and mental health crisis assessor.

As a funeral arranger, I take great pride and feel honoured to support families through their most difficult times. I love listening to families’ stories and looking through photos to learn about their loved one to create a meaningful tribute to that person. It really is a privilege to be trusted with something so personal and important.

This job is very rewarding, seeing how families find strength and love even in their hardest days has changed how I see the world. Its taught me to appreciate every small moment and to find joy in the little things that often go unnoticed.

In my spare time, I like to spend time with my friends and family, going to the spa and reading.

I have lived in Letchworth for nearly 30 years. I have held numerous customer service roles which led me to this position. I wanted to help people through the most difficult times. I was proud when I passed the Certificate in Funeral Arranging and Administration. My main ambition is to provide the best support for the families we care for.

I joined CPJ Field in November 2021 as a Funeral Service Team Member after spending 7 years as a teacher in a school for young adults with disabilities, which I also loved doing. I then became a Funeral Arranger and Administrator in November 2022.

It was honestly the best decision I have ever made, to jump into a career that was completely different to anything that I had ever done before. I can really say this is the best job in the world. I have enjoyed learning so many new skills here and working with lots of different families and supporting them in some of their darkest moments. I aim to support everyone I meet and show them nothing but kindness, support, love, and understanding and guide them through everything. I love to hear stories about people’s loved ones and see lots of photos so I can really start to understand how special they are to the families who we are supporting. My role as a Funeral Arranger brings me a great sense of achievement when families come back and thank me for all my help through such hard times it really reminds me why I love this job so much.

In my spare time, I enjoy reading, and I love spending my time with my friends and family. I am a mum to my gorgeous daughter Robyn. We enjoy shopping together, going to the park, and soft play.