We are here to offer a listening ear and lighten your load at a distressing time, just when you need it the most.
Everything we do is with care and compassion. We all take ownership of each step that leads to a successful funeral and a special day. Please contact us at any time to answer your questions and to help make both this difficult time and your funeral planning easier.
I’m a Funeral Home Manager for the Baldock and Letchworth funeral homes and within that role, I will take care of the needs of both funeral homes, my colleagues and the families we take care of. Arranging funerals, assisting with chapel visits and all that is involved with the arrangements. I’m also Community Champion for Shires Funeral Directors, engaging with local and national charities to either raise awareness for their charity or engage the local community for an appeal we are supporting and I’m a member of a local Women in Business Networking group.
I’ve worked in many Customer Service roles including the local District Council and Eastern Electricity (now known as Eon Plc). I also volunteered for Homestart Stevenage. I started as a Funeral Arranger with CPJ Field when the company first opened Shires, so have been here from the first day. Having worked in customer service for most of my working life, the skills I’ve learnt have been transferable, to ensure the families we look after are dealt with, with compassion and patience. We look after your loved one as if it’s our loved one. That is so important. I love spending time with my family and friends outside of work, and you would be surprised to know that I enjoy boxing (and chocolate!).
I joined CPJ Field in January 2024, previously working as a domestic abuse support worker and mental health crisis assessor.
As a funeral arranger, I take great pride and feel honoured to support families through their most difficult times. I love listening to families’ stories and looking through photos to learn about their loved one to create a meaningful tribute to that person. It really is a privilege to be trusted with something so personal and important.
This job is very rewarding, seeing how families find strength and love even in their hardest days has changed how I see the world. Its taught me to appreciate every small moment and to find joy in the little things that often go unnoticed.
In my spare time, I like to spend time with my friends and family, going to the spa and reading.
I joined CPJ Field in November 2021 as a Funeral Service Team Member after spending 7 years as a teacher in a school for young adults with disabilities, which I also loved doing. I then became a Funeral Arranger and Administrator in November 2022.
It was honestly the best decision I have ever made, to jump into a career that was completely different to anything that I had ever done before. I can really say this is the best job in the world. I have enjoyed learning so many new skills here and working with lots of different families and supporting them in some of their darkest moments. I aim to support everyone I meet and show them nothing but kindness, support, love, and understanding and guide them through everything. I love to hear stories about people’s loved ones and see lots of photos so I can really start to understand how special they are to the families who we are supporting. My role as a Funeral Arranger brings me a great sense of achievement when families come back and thank me for all my help through such hard times it really reminds me why I love this job so much.
In my spare time, I enjoy reading, and I love spending my time with my friends and family. I am a mum to my gorgeous daughter Robyn. We enjoy shopping together, going to the park, and soft play.
It is essential that you choose a funeral director with whom you feel comfortable. Someone who will listen to you and your story, who will remove some of the burden of the many questions and decisions. Likewise, someone who will caringly guide you through the process of arranging a funeral that is personalised and unique, whether you are helping to organise the funeral of a loved one, or simply planning ahead for your own.
Read our full guide on how to choose a funeral home.
The average funeral is held between 13 to 16 days following the death, this timeframe takes into account all of the factors involved in organising a funeral, from obtaining official documentation through to scheduling time for officials and facilities.
It is common practice for some religious funerals to take place within a certain timeframe, where this is requested we will do our utmost to help with your arrangements.
We will work with you to ensure you have the funeral service suited to your needs and you should never feel under any pressure to rush through your arrangements.
We are here to provide you with any help and support you may need, from the preparations for the funeral, through to the event itself and the days and months that follow. We are happy to visit you in your own home to discuss arrangements, or if you prefer, we can talk in the comfort and privacy of one of our well-appointed reception rooms. Alternatively, we can talk over the phone or via a video call at a date and time that is convenient for you.
For further details, please see Our Service page.
