CPJ Field & Company Ltd, an independent and family owned funeral company, require a very special person to join our team dedicated to serving families at one of the most difficult times in their lives. We are currently seeking a Funeral Arranger & Administrator to join our team in Tring. The role is full‑time, Monday to Friday. In this role, you will arrange and plan funeral services, providing compassionate guidance and support to families throughout the process. It’s an excellent opportunity for someone who is proactive, naturally empathetic, and committed to delivering care and professionalism in meeting clients needs.The successful candidate should live within a 20 minute drive of Tring. 

Responsibilities

• Guiding and advising families through the experience of organising a funeral, including meeting customers at locations other than the funeral home, and supporting customers with other funeral related services such as accompanying the family of the person who has died to our Visiting Room for example
• Carrying out general office duties such as answering the telephone, taking, and recording first calls, photocopying, filing, and updating the eFD records whilst ensuring the funeral home is clean, tidy and welcoming at all times
• Maintaining funeral home petty cash records and preparing weekly and monthly reconciliations for submission to Rampion House
• Promoting the business within the local community and encouraging colleagues to do likewise
• Being a champion for the CPJ Field way of arranging funerals and giving best customer service for which full training will be given
• Providing holiday and sickness cover for colleagues based at other funeral homes.
• The role requires you to participate in the 24-hour call-out system in accordance with the local rota arrangements

Qualifications

• Previous relevant experience preferred but not essential.
• Must hold a valid driving licence.
• Happy to work flexibly in a small team.

Where:

The role will be based at our Funeral Home in Tring.