Locations > Bedfordshire > Heritage & Sons > Our Team
We are here to offer a listening ear and lighten your load at a distressing time, just when you need it the most.
Everything we do is with care and compassion. We all take ownership of each step that leads to a successful funeral and a special day. Please contact us at any time to answer your questions and to help make both this difficult time and your funeral planning easier.
I rejoined the funeral services sector in 2017, having spent approaching 20 years working across a variety of industries in people management and development roles. Being community-minded, it was always my wish to return to doing something to help others, with a real sense of purpose, in a community in which I live, work and care about.
There are few roles as rewarding as being there for people in their darkest hours. Making a difference, sometimes in the smallest of ways, is something that motivates me every day however challenging the work can be at times. There is simply no other profession I would rather be a part of, working with the very best of humankind.
Part of my role also includes building awareness of the work that colleagues do within the funeral service and educating people on the importance of having conversations about end of life. I am particularly proud of the relationships I have developed with our close partners in our local communities – doctors, nurses, carers, palliative care professionals, clergy and the like – who we interact with on a daily basis through our work to raise awareness of funeral service and help answer the many and varied questions people have about death, dying and bereavement.
However, my role as General Manager within CPJ Field is principally focused on the overall leadership, development and support of our teams of funeral directors, embalmers, funeral service team members and funeral arrangers and administrators to give the very best care and service to our client families, right across the family business, to be the best we can be in the communities that we serve.
Beyond my work, which is a lifestyle, not a job, I also have a love of all things outdoors: cycling, walking, adventure and spending time developing my sailing abilities with my growing children where I can be at one with nature and gaze in wonder at the world around me; making the most of everyday.
I am originally from Chinnor in Oxfordshire, and lived there all my life, until the last 9 years when I relocated to Aylesbury, which I love.
Over the years, I have had several jobs including running a family pub, working in a doctor’s surgery and working as a carer in the community.
I have been in the funeral profession for 29 years. I am married to a funeral director and immediately knew it was something I was very much interested in, and as they say the rest is history.
I have just joined Heritage & Sons and am excited to be able to use my transferable skills. I have always been customer-facing and a people person, and in this career it is essential. I am very empathetic, organised, and practical, always there to serve our bereaved families and assist our Funeral Directors and staff.
My favourite part of this role is meeting families and putting them at ease and helping and guiding them through such a very sad and difficult time. Also, there is a vast array of professionals that we work alongside in this profession from Doctors, Morticians, Coroners, Police, Solicitors, the Town Council, Florists, Printers, special transport companies, Newspapers, Coffin manufacturers, Crematorium staff, Grave diggers, Clergy, Churches, Musicians, Celebrants, Stonemasons etc; the list is endless, so it is never boring.
Outside of work my interests are my home, family, travelling (especially cruises), chilling out with my dog, reading, 80’s music, watching Netflix, eating out, especially Italian and letting my hair down with a glass of prosecco.
It is essential that you choose a funeral director with whom you feel comfortable. Someone who will listen to you and your story, who will remove some of the burden of the many questions and decisions. Likewise, someone who will caringly guide you through the process of arranging a funeral that is personalised and unique, whether you are helping to organise the funeral of a loved one, or simply planning ahead for your own.
Read our full guide on how to choose a funeral home.
The average funeral is held between 13 to 16 days following the death, this timeframe takes into account all of the factors involved in organising a funeral, from obtaining official documentation through to scheduling time for officials and facilities.
It is common practice for some religious funerals to take place within a certain timeframe, where this is requested we will do our utmost to help with your arrangements.
We will work with you to ensure you have the funeral service suited to your needs and you should never feel under any pressure to rush through your arrangements.
We are here to provide you with any help and support you may need, from the preparations for the funeral, through to the event itself and the days and months that follow. We are happy to visit you in your own home to discuss arrangements, or if you prefer, we can talk in the comfort and privacy of one of our well-appointed reception rooms. Alternatively, we can talk over the phone or via a video call at a date and time that is convenient for you.
For further details, please see Our Service page.