Locations > Surrey > Horley > Ballard & Shortall > Our Team
We are here to offer a listening ear and lighten your load at a distressing time, just when you need it the most.
Everything we do is with care and compassion. We all take ownership of each step that leads to a successful funeral and a special day. Please contact us at any time to answer your questions and to help make both this difficult time and your funeral planning easier.
I joined Ballard and Shortall as a Trainee Funeral Director in Horley on the 4th Jan 2021 and started my training in Crawley. Before that, I spent over 40 years working in the Airline Industry at Gatwick and Heathrow for British Airways, mainly as an operations manager. I have lived in and worked around the Horley and Crawley area for most of my life.
I have now been in Horley as the Funeral Director for nearly 2 years and have got to know the local community through the local Coffee shops and have joined the Horley Constitution Club and have organised a Never Alone Coffee Morning supported by the Horley Methodist Church and we also support the local Food Bank.
In my spare time, I enjoy going out with my wife for a nice meal and drinks, going to the gym, walking, cycling in the warm weather and weekends away and lovely holidays. One of my greatest achievements was being a Games maker at the London 2012 Olympic games.
I feel very privileged in my role as the local Funeral Director that I am able to support the families within Horley and surrounding areas at a very difficult time.
I joined Ballard & Shortall as a Funeral Arranger Administrator in April 2018, and feel privileged to be able to help families through one of their most difficult times, working as part of a close-knit team with Kevin and Lisa.
I am not a Horley resident myself, but I do have connections with people and places here outside of work.
It is essential that you choose a funeral director with whom you feel comfortable. Someone who will listen to you and your story, who will remove some of the burden of the many questions and decisions. Likewise, someone who will caringly guide you through the process of arranging a funeral that is personalised and unique, whether you are helping to organise the funeral of a loved one, or simply planning ahead for your own.
Read our full guide on how to choose a funeral home.
The average funeral is held between 13 to 16 days following the death, this timeframe takes into account all of the factors involved in organising a funeral, from obtaining official documentation through to scheduling time for officials and facilities.
It is common practice for some religious funerals to take place within a certain timeframe, where this is requested we will do our utmost to help with your arrangements.
We will work with you to ensure you have the funeral service suited to your needs and you should never feel under any pressure to rush through your arrangements.
We are here to provide you with any help and support you may need, from the preparations for the funeral, through to the event itself and the days and months that follow. We are happy to visit you in your own home to discuss arrangements, or if you prefer, we can talk in the comfort and privacy of one of our well-appointed reception rooms. Alternatively, we can talk over the phone or via a video call at a date and time that is convenient for you.
For further details, please see Our Service page.