Funeral Director - Cooper & Son, Lewes
CPJ Field & Company Ltd, an independent and family-owned Funeral Company is one of the oldest and most established companies in the UK.
In such a personal profession, we recognise the importance of our team members. Our colleagues serve as ambassadors for the family business, and custodians of our company ethos, to care for both the living and the dead.
Due to an internal restructure, we currently have a position for an experienced Funeral Director to join our friendly team at our Cooper & Son Funeral Home in Lewes. Responsible for the smooth running of the funeral home, this role is suitable for those who enjoy the challenge of leadership and setting high performance goals for both the success of the funeral home and the service that the team delivers.
This role also include the optional addition of accommodation (3 bedroom flat above premises), with negotiation.
Job Description
· Oversee the organisation and smooth running of all aspects of the Funeral Home, demonstrating to others the Company’s high standard of performance in every role
· Deliver the best experience for customers, ensuring their individual needs are always met, and budgets managed
- Lead the team at the funeral service, ensuring preparation is carried out for a successful ceremony
- Help colleagues contribute their best at all times, teaching others the Company’s standard of performance by role, and resolving any deficiencies in the team, using the coaching support of your collaboration with the General Manager or Principal Funeral Director (PFDs).
Key Responsibilities
The key responsibilities for this position are:
- Guiding and advising families through the experience of organising a funeral, including meeting customers at locations other than the funeral home, and supporting customers with other funeral related services such as preparing ashes, arranging masonry orders, offering to arrange pre-payment plans for example
- Managing all financial matters in relation to the funeral; including responsibility for collection of debts
- Promoting the business within the local community and encouraging colleagues to do likewise
- Providing holiday and sickness cover for colleagues based at other funeral homes. The role requires you to participate in the 24 hour call-out system in accordance with the local rota arrangements.
Benefits
- As a valued member of the team, we aim to offer extra benefits to all our colleagues:
- Outstanding CPJ Field courses and opportunities to study for industry-recognised qualifications for career progression
- Wellbeing benefits Including 24-hour helpline
- Pension scheme, sick pay, travel schemes, and support for personal charitable initiatives
- Annual company gatherings and local branch social events throughout the year
