Funeral Arranger and Administrator - Haine & Son, Hailsham

Part time, Competitive Salary

We are looking for a full-time Funeral Arranger and Administrator to join our team in Hailsham. The role is 20 hours per week 9 am - 1 pm, with a competitive salary

The job description for this position is available below. For more information on this position please contact Carolyn Emsley HR Assistant

Job Description

The aims of this position are to:

  • Work with the Funeral Director and Principal Funeral Director to provide great service for customers.
  • Providing support to the Funeral Director and assist with the process of arranging and planning funeral services.
  • The post holder will be required to work flexibly in a tight-knit team environment.

The key duties of this position are as follows:

  • Follow the CPJ Field way of funeral arranging for which full training will be given.
  • New Way adherence and excellent product knowledge.
  • Answering the telephone, taking the recording and forwarding accurate messages.
  • Accompanying family of deceased to our Chapel of Rest.
  • Accompanying doctors to refrigeration units for examination of the deceased.
  • Sale of monumental masonry and pre-paid funerals for which full training will be given.
  • Preparing weekly and monthly reconciliations from the above system for submission to Rampion House.
  • Daily banking of monies received in settlement of funeral accounts.
  • Maintaining branch petty cash records.
  • General office duties to include photocopying, faxing and filing.
  • Ensuring that the Branch is clean, tidy and welcoming at all times.
  • You will be required to attend full-day training sessions to develop skills & knowledge.
  • Provide holiday and sickness cover for job-share colleagues plus cover when attending training. Training will be at least 1 day every year.

NOTE: This description is not intended to establish a total definition of the job but an outline of the duties.