Funeral Arranger and Administrator - Ballard & Shortall, Horsham

6-month fixed term, Competitive Salary

We are looking for a 6-month fixed term Funeral Arranger and Administrator to join our team in Horsham, with a competitive salary.

We have included a copy of the job description below. For more information on this position please contact Carolyn Emsley HR Assistant carolyn.emsley@cpjfield.co.uk

Job Description

The aims of this position are to:

  • Work with the Funeral Director and Principal Funeral Director to provide great service for customers.
  • Providing support to the Funeral Director and assist with the process of arranging and planning funeral services.
  • The post holder will be required to work flexibly in a tight-knit team environment.

The key duties of this position are as follows:

  • Follow the CPJ Field way of funeral arranging for which full training will be given.
  • New Way adherence and excellent product knowledge.
  • Answering the telephone, taking the recording and forwarding accurate messages.
  • Accompanying family of deceased to our Chapel of Rest.
  • Accompanying doctors to refrigeration units for examination of the deceased.
  • Sale of monumental masonry and pre-paid funerals for which full training will be given.
  • Preparing weekly and monthly reconciliations from the above system for submission to Rampion House.
  • Daily banking of monies received in settlement of funeral accounts.
  • Maintaining branch petty cash records.
  • General office duties to include photocopying, faxing and filing.
  • Ensuring that the Branch is clean, tidy and welcoming at all times.
  • You will be required to attend full-day training sessions to develop skills & knowledge.
  • Provide holiday and sickness cover for job-share colleagues plus cover when attending training. Training will be at least 1 day every year.

NOTE: This description is not intended to establish a total definition of the job but an outline of the duties.